Travel Coordinator

About this role

ChillBase studio is an independent and innovative player in the gaming industry. We’re fueled by our passion for crafting outstanding products.  Our ongoing projects are in full swing, and we’re dedicated to delivering top-notch work without being tied down by a strict corporate structure. We’re creating OneState, a unique mobile Social RolePlay game built in Unity. Our art team is facing ambitious challenges as we develop the project with a realistic approach and high standards for visual quality and technical solutions.  We use modern technologies and tools, continuously refining our pipelines and aiming for the highest level of quality and immersion. EXPECTATIONS WHAT WE WANT TO SEE: * Hands-on experience in travel coordination, travel support, or corporate travel management. * English proficiency at level B2 or higher. * Basic familiarity with task trackers (Jira or similar tools). * Working knowledge of Excel or Google Sheets for tracking requests and expenses. * Exceptional organizational skills and high attention to detail. * Customer-centric mindset with clear, empathetic communication toward both colleagues and external vendors. * Composure and resilience when handling unforeseen issues or emergencies. * Proactive mindset (anticipating risks rather than simply putting out fires) and the ability to manage workflows autonomously without constant supervision. NICE TO HAVE: * Familiarity with Global Mobility basics (visas, cross-border relocation nuances) — we are ready to mentor and train you if your experience here is limited. * Prior experience in distributed, remote-first, or international teams. WHAT YOU WILL BE DOING: * Manage business travel end-to-end (from initial request to post-trip wrap-up): select flights/trains, book hotels and transfers, design optimal itineraries, and keep travelers informed. * Coordinate relocation logistics, streamline the moving process, and guide relocating employees. * Maintain the internal Travel Requests portal and the Business Trips board. * Collaborate with hub coordinators to plan offsites and team gatherings (you handle logistics and tickets; the local coordinator handles venues and social activities). * Arrange travel to cities without local offices through partner travel agencies. * Track travel expenses and identify opportunities for budget optimization. * Help expand the internal travel knowledge base, gather feedback for process improvements, and maintain basic reporting/analytics. BENEFITS GROWTH AND DEVELOPMENT Our project is actively growing, as well as the team that creates it. We invest in the growth of each specialist and regularly review salaries based on performance. Moreover, we have a promotion system that allows specialists to showcase their talents in more responsible positions. COMFORTABLE CONDITIONS Worl type: hybrid or office in Almaty. Also we have flexible hours with the option of taking days off. CARE FOR EMPLOYEES We offer sick days without salary loss, assistance in difficult life situations, no bureaucratic nightmares and processes for the sake of processes. We carefully review every application and will definitely reach out if your profile matches the role’s requirements. If you do not receive a response within 14 calendar days, it means we are not moving forward with your application at this stage. We’d be happy to reconnect in the future — please keep an eye on our openings. EMPLOYMENT PROCESS APPLICATION You apply for an open role via our careers portal. We carefully review your CV and any additional materials you provide. HR INTERVIEW If your experience matches our needs, we’ll invite you for an initial conversation with a recruiter. It’s a chance to get to know each other, talk about your motivation and expectations, and share more about the role and company. TECHNICAL ASSESSMENT You may be asked to take part in one or more technical interviews with the team. In some cases, we might also send you a test assignment to better understand your practical skills. FINAL INTERVIEW A closing conversation with a hiring manager or team lead. We’ll discuss the outcomes of the previous stages, cover any remaining questions, and align on expectations. OFFER & ONBOARDING If everything goes well — we’ll extend a job offer. Once the details are confirmed, we’ll guide you through the onboarding process and welcome you to the team.