Technical Operations Manager

About this role

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv. We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game.   Responsibilities * Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring. * Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign. * Act as the operational link between Product, Business, Engineering, and QA, ensuring smooth handoffs. * Systematically document processes, decisions, and learnings in a manner that elevates team capability and reduces dependency on individual knowledge. * Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale. Requirements * 1+ years in a technical operations, live ops, or production management role. * Bsc in Industrial Engineering, Information Systems or similar field. * Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents). * Self-driven and proactive, with a strong ability to identify and fix issues independently. * Capable of writing clear, complete, and actionable process guides and documentation. * Passionate about AI tools and workflow automation. Advantages * Experience with live game operations (events, A/B testing, publishing pipelines). * Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar). * Familiarity with configuration-based systems. * Experience writing or improving operational SOPs. #LI-Hybrid